All of the steps that customers and Leather Straps admin receive when placing and paying for an order at our website.
ADD TO CART
Customer visits website and finds a suitable leather strap that is the correct lug width size, design and colour of choice.
Customer clicks ‘ADD TO CART’ button.
VIEW CART
Customer visits ‘VIEW CART’ to check order and if all correct clicks ‘PROCEED TO CHECKOUT’.
CHECKOUT
Customer visits checkout page. Fills in name and address details and adds account (optional).
Customer chooses payment option.
PLACE ORDER
Customer clicks ‘Place Order’.
Payment processor chosen in previous step opens and customers pays for order.
CONFIRMATION
A confirmation / order processing notification will appear on top of page.
*EMAIL CONFIRMATION
Order Processing
Customer receives order confirmation / order processing via email.
Leather Straps admin receives customer order and pending payment details.
All payments except for bank deposit are confirmed within seconds. Bank deposits or payid may take days.
Once payment is confirmed a Leather Straps staff member picks, packs and dispatches order to Aus Post- usually within 48 hours of ordering.
*CUSTOMER EMAIL
Payment Confirmation – Tracking – Invoice
Leather Straps admin sends order complete email containing order details, payments details, tracking information (if applicable) and invoice via attached PDF.
* If you did not receive email confirmation please check your bulk or spam folder and mark emails from Leather Straps as valid.
THANK YOU! For ordering at Leatherstraps.com.au